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FAQS
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What is the term of Changes and Returns?
The deadline for any exchange or return is 30 days.
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How can I make an exchange or return?
To manage any changes or returns to your order, you can do so through the following link.
It's very easy, you only have to indicate the order reference and the email address with which you processed the purchase.
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Can I pay in installments?
Yes, you can pay in 3 installments or later (30 days) with Klarna* and
Paypal.
Choose your payment method at checkout for all information about
*Klarna is not available in all countries -
What countries do you ship to?
Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (mainland and Balearic Islands), Sweden, Switzerland, the United Kingdom and the United States.
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How to know the status of my order?
When your order has been sent to the courier you will receive a link, through that link you will be able to see the status of your updated shipment
The link will reach you and will be activated approximately 24 business hours after placing the order.
If you have any questions, you can contact us at orders@morrisonshoes.com
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What payment methods do you have?
Payments at Morrison shoes are 100% safe and secure. We accept debit or credit cards (Visa, Maestro, Mastercard & American Express), PayPal, Shop Pay, Google Pay, Apple pay, Bizum, SeQura or Klarna*. All our transactions are secure.
*For more information on paying with Klarna, please visit Klarna . Klarna is not available in all countries.
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CAN I EARN POINTS WITH MY PURCHASES?
Yes. To do so, you must have an account created at morrisonshoes.com. In addition to accumulating points for purchases, you can also earn them by doing different actions: subscribing to the newsletter, following us on social media or referring a friend, among many other things. More information here
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Is there an option to gift wrap the order and include a gift receipt?
You have the option to include a gift bag with your order. The package will not arrive wrapped; instead, you will receive the box along with a special bag so you can prepare it as you wish.
If you need a gift receipt for your order, please email us at pedidos@morrisonshoes.com indicating your order number, and we will send it to you.The gift receipt is sent in virtual format, so you can print it or forward it to the person you wish.
FAST & FREE SHIPPING (See conditions)
Secure and Protected Payments
Easy Returns and Exchanges within 30 Days
3-Month Interest-Free Financing (PayPal or Klarna)