Terms of service

GENERAL TERMS AND CONDITIONS OF MORRISON CLOTHING, S.L.

In compliance with Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), MORRISON CLOTHING SL informs that it owns the website www.morrisonshoes.com (hereinafter referred to as the "Website"). In accordance with Article 10 of the aforementioned Law, MORRISON CLOTHING provides the following details: The owner of this website is MORRISON CLOTHING SL, with Tax ID number (CIF) B87588430 and registered office at C/ SANCHO DÁVILA 15, 2º2 28028, MADRID, registered in the Commercial Registry, in volume 34863, folio 106, page M627025, entry 1. The contact email address for the company is: info@morrisonshoes.com.

USER ACCEPTANCE

MORRISON CLOTHING, S.L. (hereinafter referred to as "MORRISON"), through this document, regulates access to and use of the website www.morrisonshoes.com (hereinafter referred to as the "Website") by Internet users. The term "user" shall mean any person who browses or accesses the services and products offered by the Website, and "customer" shall refer to any user who has purchased any product from MORRISON through the Website.

By browsing and accessing the Website, the user fully accepts these General Terms and Conditions.

Occasionally, MORRISON may offer services through the Website that may be subject to their own specific conditions, which will be communicated to the user.

USE OF THE WEBSITE

The user agrees to use the Website appropriately and lawfully, always respecting current legislation and this document. Specifically, the following actions are prohibited, but not limited to:

Causing damage to the service: Engaging in any behavior that may cause damage, interruptions, or errors in the operation of the computer system or the Website.

ACCESS AND REGISTRATION ON THE WEBSITE

Accessing and browsing the Website by users is free of charge.

To purchase products or services offered on the Website, the user must complete the registration process described during the navigation process on the Website. Users can also review the process through this link. In any case, the user must provide truthful and lawful information during the registration process.

Upon completing the registration process, the user agrees to diligently safeguard their access credentials, preventing unauthorized use by third parties. The user will be solely responsible for the illegitimate use of their credentials by another person, resulting from a lack of diligence in safeguarding them.

ERRORS IN THE PURCHASE PROCESS AND USER DATA

In accordance with Articles 1,450 and 1,258 of the Spanish Civil Code, MORRISON adheres to the principles of good faith and diligence in all transactions carried out through its Website. The user, as the buyer, acknowledges and accepts that good faith is fundamental for the completion of sales, which entails verifying and accepting the information provided regarding the products, prices, and transaction conditions.

In case of errors in the description of products, prices, or any other relevant information, MORRISON commits to notifying the user as soon as possible to obtain the user's explicit acceptance to definitively complete the purchase. Conversely, if an error is detected in the price of a product after the transaction has been executed, the order will be canceled with a corresponding refund to the same payment method used by the user, who will be notified via email.

MORRISON commits to making its best efforts and implementing all necessary actions and processes to minimize potential errors. If the user detects an error in their personal data provided during registration, they may correct it by accessing the "Edit Addresses" section in the "My Account" section of the Website.

For errors in the data provided during purchase, users can contact Customer Service via email at pedidos@morrisonshoes.com or via WhatsApp chat at +34 617 64 70 04 (hereinafter referred to as "Customer Service").

In any case, it is noted that the Website provides spaces requiring data confirmation before executing any purchase, as well as a preview of the items to be purchased and user data, allowing for error correction before payment. If an error is detected after payment, notify Customer Service immediately.

LIMITATION OF LIABILITY

MORRISON shall not be liable, under any circumstances, for any damages of any kind suffered by users arising from:

Improper access and use: MORRISON will not be responsible for damages resulting from improper access or use of the Website by users.

Force majeure events relieving MORRISON of liability include, but are not limited to, natural disasters such as earthquakes, floods, and storms; health crises such as epidemics or pandemics; failures in telecommunication infrastructure and power outages; interruptions caused by third parties, including cyberattacks and sabotage; armed conflicts and social disturbances; administrative decisions restricting service; failures by essential service providers; extreme weather conditions impeding facility operations; and authority acts restricting Website access. These situations are deemed unforeseeable and uncontrollable, and MORRISON shall not be responsible for resulting damages or losses.

MORRISON does not guarantee the availability, continuity, or proper functioning of the Website and reserves the right to temporarily or permanently suspend access to it without prior notice for maintenance, updates, or improvements, as well as to modify or delete content based on its commercial discretion.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The content of the Website, including but not limited to texts, images, data, logos, and other graphic elements, is the exclusive property of MORRISON or its legitimate licensors, and all are protected by current intellectual and industrial property laws.

The logo and trademark "MORRISON," on this Website, are registered with the Spanish Patent and Trademark Office.

The Website owner retains exclusive rights to exploit content in any manner, specifically reproduction, distribution, public communication, and transformation.

Consultation and downloading of any Website elements by the user do not entail the transfer of any intellectual or industrial property rights over those elements. Unauthorized use, distribution, or exploitation beyond personal or private purposes is strictly prohibited without prior explicit consent from MORRISON.

COOKIES POLICY

The Website uses "cookies." MORRISON provides users with detailed information through the Cookies Policy.

For more information, consult the Cookies Policy via this link.

DATA PROTECTION

MORRISON is responsible for processing users' personal data managed through the Website.

Pursuant to current regulations on Personal Data Protection, users are informed that their data will be incorporated into the data management system owned by MORRISON, with CIF B87588430 and registered office at C/ SANCHO DÁVILA 15, 2º2 28028, MADRID, to facilitate, expedite, and fulfill the commitments established between both parties. Complying with current regulations, MORRISON informs that data will be kept for as long as necessary to meet the aforementioned purposes.

Unless otherwise notified, we understand that your data has not been modified, you agree to notify us of any changes, and you consent to its use for the mentioned purposes. MORRISON informs that data will be treated lawfully, fairly, transparently, adequately, pertinently, limitedly, accurately, and up-to-date. Accordingly, MORRISON commits to adopting all reasonable measures to delete or rectify inaccurate data without delay.

Under current data protection regulations, users may exercise their rights to access, rectify, restrict processing, delete, transfer, and object to the processing of their personal data, as well as withdraw consent, by directing their request to the postal address mentioned above or to pedidos@morrisonshoes.com.

For any complaints or inquiries regarding data protection, users may contact the Spanish Data Protection Agency (AEPD), the body responsible for protecting citizens’ rights concerning personal data, through this link.

PAYMENT METHODS

We accept debit or credit cards (Visa, Maestro, Mastercard & American Express), PayPal, Shop Pay, Google Pay, Sequra, Bizum, or Klarna*. All our transactions are secure. *About payment with Klarna, you can find more information here.

Sequra: Choose to pay with full flexibility. You decide, interest-free or with a small fee, in installments of up to 18 months. Advance payments or change dates, you are in control of your finances. Transparent costs and instant approval. Sounds good, right? Shop with Sequra easily. With just 5 data points, no paperwork, and no document uploads. Easy, fast, and secure. Select Sequra as your payment method and choose the number of installments at the end of your order. Fill out 5 data points, and we confirm your purchase instantly. Today you only pay the first installment. Enjoy your purchase and pay comfortably. Payments will be automatically processed each month.

By confirming payment through the Website, the user guarantees they are the cardholder or are authorized to use the provided payment method. Payments are subject to verification and authorization by issuing entities and payment platforms; if not authorized, we cannot formalize the order or be responsible for delays or non-delivery of products. Payments will be made in euros (€). As MORRISON is based in Spain, users making purchases with a card issued by a foreign bank may incur additional charges for international transactions or currency conversion. MORRISON is not responsible for these charges and advises consulting the issuing entity before completing the purchase.

SHIPPING, EXCHANGES, AND RETURNS

Visit the following link to learn more about our shipping, exchange, and return policies.

DISCOUNTS AND PROMOTIONAL CODES

All discounts and promotions offered on our Website are valid only during the period indicated (both personalized and generic discounts) and may be subject to limitations on available units, specific dates, or additional conditions. Discounts are not cumulative unless otherwise indicated in the promotion or expressly stated by MORRISON.

Promotional codes must be entered during the purchase process to apply (in the checkout process on the Website). Only valid promotional codes officially issued by MORRISON within the established validity period will be accepted. The company reserves the right to cancel any order using incorrect, invalid, or fraudulent promotional codes.

Discounts apply exclusively to the product sale price, before shipping costs as per applicable rates, unless otherwise indicated. Some discounts may be limited to specific products, categories, or customers, as specified in the relevant promotion.

MORRISON reserves the right to modify, suspend, or cancel any promotion or discount without prior notice, especially in cases of typographical errors, technical issues, or indications of abusive or fraudulent use.

In case of returns for products purchased with a discount, the amount effectively paid by the customer will be refunded, adjusted to the applied promotion. For partial returns of an order where a minimum purchase discount was applied, the discount may be recalculated or removed if the return affects the initial conditions of the promotion.

Certain products or collections may be excluded from promotions or discounts. These exclusions will be indicated in the product details or specific promotion terms.

MORRISON MEMBERS

MORRISON offers a loyalty plan for users and/or customers, granting access to special promotions and exclusive discounts. Specific terms and conditions for this loyalty plan are published on MORRISON's Website. Users can access this information directly via this link.

Participation in the loyalty plan is subject to the conditions set on the Website and may be modified at any time. It is the user's responsibility to periodically review these terms.

INTEGRITY OF THE GENERAL TERMS AND CONDITIONS

MORRISON's failure to enforce any of the obligations assumed by the user under these General Terms and Conditions, as well as its failure to exercise rights or actions granted to it under these conditions, shall not constitute a waiver or limitation of those rights or actions, nor relieve the user of their obligation to fulfill said obligations.

A waiver of a specific right or action by MORRISON does not imply a waiver of other rights or actions arising from these General Terms and Conditions.

Similarly, any waiver by MORRISON of any provision of these General Terms and Conditions, or of rights or actions derived from the Contract, shall not be effective unless expressly stated as such, formalized through explicit notification by MORRISON to users and/or customers.

PARTIAL NULLITY

Should any provision of these General Terms and Conditions be declared null and void by a final decision of the competent authority, the remaining provisions shall remain fully valid and effective, unaffected by such a declaration of nullity.

MODIFICATION OF THE GENERAL TERMS AND CONDITIONS

MORRISON expressly reserves the right to modify and/or update these General Terms and Conditions, without affecting contracts concluded prior to such modifications. The user acknowledges and accepts that it is their responsibility to review the Website and these General Terms and Conditions.

APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions are governed by Spanish law. MORRISON and the user expressly submit to the competent Courts and Tribunals for any dispute arising between the parties concerning access to or use of the Website and the services provided. Additionally, we provide the link to the European Union's Online Dispute Resolution platform: https://webgate.ec.europa.eu/odr.