Privacy policy
Last updated: February 18, 2025.
This Privacy Policy describes how MORRISON CLOTHING SL (hereinafter the "Site", "we" or "our" or “Morrison Shoes”) collects, uses and discloses your personal information when you visit or use our services, make a purchase from morrisonshoes.com (hereinafter the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, visitor to the Site or as any other individual whose information we have collected in accordance with this Privacy Policy.
Morrison Shoes is firmly committed to rigorous compliance with personal data protection regulations in the provision of its services to customers and users, regardless of the means through which contact is established. In this regard, it is guaranteed that the processing of data is carried out with complete transparency, security and respect for the privacy of users. Furthermore, Morrison Shoes complies exhaustively with the requirements established by Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data ("RGPD"), ensuring at all times the protection and adequate treatment of personal information.
Please read this Privacy Policy carefully.
Data controller of your personal data
MORRISON CLOTHING SL, with CIF B87588430 and registered office at C/ SANCHO DÁVILA 15, 2º2 28028, MADRID, registered in the Mercantile Registry, in volume 34863, folio 106, page m627025 and entry 1. The email address to contact the company is: info@morrisonshoes.com and the contact telephone number is + 34 617 647 004.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or for any other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date and take any other action that may be required by applicable law.
Collection and Use of Your Personal Information
In order to provide the Services, we collect information about you from a variety of sources, as set forth below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, the rights of our users, and the rights of others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and how you use our Services. The term "personal information" is used to refer to information that identifies or describes you individually, as well as information that can be related or associated with you. The sections below describe the specific categories and types of personal information we collect.
Information we collect directly from you
Information you submit directly to us through our Services may include:
• Contact details Includes your name, address, phone number, and email.
• Order information Includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information Includes your username, password, security questions, and other information used for account security purposes.
• Purchase information Includes items you view, place in your cart, or save to your account, such as loyalty points, reviews, recommendations, gift cards, or purchases.
• Loyalty points/product reviews/recommendations/saved gift cards
• Customer service information Includes information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this data; however, doing so may prevent you from using or accessing these features.
Information we collect through social media
Morrison Shoes has an active presence on various social media networks, including Instagram, TikTok and Twitter, [*], through which it interacts with users, shares content and expands its community of followers. In this context, the brand may access certain personal information derived from the profiles of said networks, always within the terms and conditions established by each platform and respecting the applicable data protection regulations, specifically for the execution of certain contests, raffles or promotional actions.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services (hereinafter, "Usage Data"). To do this, we may use cookies, pixels and similar technologies (hereinafter, "Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, and so we can perform our contract with you.
• When you visit our Site, open or click on emails we send, or otherwise interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.
Legal basis for processing personal data
The legal basis that allows Morrison Shoes to use your personal data corresponds to the purposes described below:
• Provision of services and products. We use your personal information to provide you with the Services and, in this way, fulfill our contract with you, which includes processing your payments, fulfilling orders, sending notifications related to your account, as well as your purchases, returns, exchanges or other transactions, in order to create, maintain and manage your account, organize shipping, facilitate returns or exchanges, as well as other features and functionalities related to your account. We can also improve your shopping experience by allowing Shopify to link your account to other Shopify services that you choose to use. In this case, Shopify will process your information as set out in its Privacy Policy and its Consumer Privacy Policy. Personal data retention period: [*]
• Access and registration on the Site: allows you to manage and give access to the private user area of the Site, as well as to "Morrison Members". This processing ensures that users who wish to be part of this service can enjoy its features, access exclusive content and benefit from the advantages associated with their membership. Time period for personal data retention: until the user leaves the Site.
• Customer service: processing users' personal data for the purpose of managing and responding to queries, requirements and any other requests related to customer service. This processing aims to offer an efficient service, resolve queries, provide assistance and improve the user experience in relation to the brand's products and services. At all times, Morrison Shoes will guarantee compliance with current data protection regulations, ensuring confidentiality and the appropriate treatment of personal information. Time period for personal data retention: for the time necessary to respond to requests or queries in accordance with the times required by the regulations applicable in each case, fully respecting consumer and user regulations and LOPD for these purposes.
• Marketing and advertising. We may use your personal information for promotional and marketing purposes, such as by sending you promotional, advertising and marketing communications by email, text message or post, as well as to display advertisements for products or services to you, based on your consent. This may include using your personal information to better tailor the Services and advertising both on our Site and on other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products under the GDPR., Personal data retention period: until you unsubscribe from the Site or expressly refuse to receive commercial communications from Morrison Shoes. In the event that you have participated in promotional actions, Morrison Shoes will retain the information in accordance with the terms and conditions applicable to said promotional action.
• Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other details with anyone. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest to keep our website secure for you and other customers. Personal data retention period: [*]
• Communications and service improvement. Analysis of quality and platform usage. We use your personal information to provide you with customer service and improve our Services. This is in our legitimate interest to be able to respond to you, as well as to provide effective services and maintain our business relationship with you. We use information obtained through the Site to conduct satisfaction surveys and evaluations of its services. The purpose of this data processing is to analyze user experience, identify areas for improvement and optimize both the company's activity and the use of its platforms. All of this will be carried out guaranteeing compliance with current data protection regulations and ensuring the confidentiality and appropriate treatment of personal information. Time period for which personal data is retained: For the duration of the period in which we carry out a specific quality action or survey or until, after said actions, the browsing data is anonymised for these purposes.
• Confirm whether users may provide personal data of other people for processing by Morrison Shoes for the purposes of making tickets or gift cards, promotions, etc.
Cookie Policy
The Site uses cookies of various kinds. To access the information regarding the cookie policy applicable by Morrison Shoes, you can obtain all the information regarding these cookies through the following link.
Disclosure of your personal information
Under certain circumstances, and to fulfill the purposes set out above in the section on the Law on processing personal data, we may disclose your personal information to third parties.
- With suppliers or other third parties who provide services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, fulfillment and shipping).
- With providers of services related to customer service.
- Security entities, fraud prevention and control.
- Transportation, logistics and delivery providers.
- Technology service providers, with analytical or survey services.
- With business and marketing partners to display advertising and provide services to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request or otherwise consent to us disclosing certain information to third parties, such as to send you products or through the use of social media widgets or login integrations with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interest of running a successful business.
- In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), enforce applicable terms of service, and protect or defend the Services, as well as our rights, those of our users and others.
By way of example, the main data that may be subject to disclosure depending on the specific purpose are identified, in accordance with our experience over the last twelve months.
| CATEGORY |
CATEGORIES OF RECIPIENTS |
| - Identifiers such as basic contact details and specific order and account information. | - Vendors and third parties who provide services on our behalf (such as internet service providers, payment processors, fulfilment partners, customer service partners and data analytics providers). |
| - Categories of personal information described in the California Customer Records statute, such as basic contact details and specific order and account information. | - Business and marketing partners |
| - Business information, such as order data, purchasing information and customer service information. | - Affiliates |
| - Internet or other similar network activity, such as usage data. | |
| - Geolocation data, such as locations determined by IP address or other technical measures. |
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated or under our control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found there. Information you provide on public or semi-public sites, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without limitation as to their use by us or any third party. Our inclusion of such links does not, in and of itself, imply any endorsement of the content of such platforms or their owners or operators, except as disclosed on the Services.
Data from Minors.
The Services are not intended for use by children under the age of sixteen, and we do not knowingly collect any personal information about children under the age of sixteen. If you are a parent or guardian of a child who has provided us with his or her personal information, you may contact us using the contact details below to request its deletion.
As of the effective date of this Privacy Policy, we have no actual knowledge of “sharing” or “selling” (as these terms are defined under applicable law) personal information of children under the age of 16.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, so we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. Therefore, we recommend that you do not use insecure channels to communicate sensitive or confidential information.
How long we retain your personal information depends on a number of factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. However, such rights are not absolute, so they may apply only in certain circumstances, which would allow us to refuse your request in certain cases and as permitted by law.
• Right to access/knowledge: You may have the right to request access to the personal information we hold about you, including details relating to the ways in which we use and share your information.
• Right to deletion: You may have the right to request deletion of personal information we hold about you.
• Right to correction: You may have the right to request correction of inaccurate personal information we hold about you.
• Right to portability: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.
• Right to Restriction: This means that in certain cases you may ask us to temporarily suspend the processing of your data or to retain it beyond the time necessary when you may need it.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we not “sell” or “share” your personal information or opt out of processing your personal information for the purposes of “targeted advertising,” as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, this will be treated as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
• Right to deletion: You may have the right to request deletion of personal information we hold about you.
• Right to correction: You may have the right to request correction of inaccurate personal information we hold about you.
• Right to portability: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.
• Right to Restriction: This means that in certain cases you may ask us to temporarily suspend the processing of your data or to retain it beyond the time necessary when you may need it.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we not “sell” or “share” your personal information or opt out of processing your personal information for the purposes of “targeted advertising,” as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, this will be treated as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
• Restriction of processing: You may have the right to request that we stop or restrict the processing of personal information.
• Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
• Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
• Managing communication preferences: We may send you promotional emails and you may opt out of receiving them at any time through the unsubscribe option available in the emails we send. If you opt out, we may still send you non-promotional emails, such as those relating to your account or orders you have placed.
• Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
• Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
• Managing communication preferences: We may send you promotional emails and you may opt out of receiving them at any time through the unsubscribe option available in the emails we send. If you opt out, we may still send you non-promotional emails, such as those relating to your account or orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
In the event that you have provided your consent to Morrison Shoes for any purpose, you may at any time revoke/withdraw such consent, through the contact means provided in the Contact section.
Please note that the exercise of any of these rights will not be grounds for any type of discrimination on our part. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting requests from an agent, we will require you to provide proof that you have authorized such agent to act on your behalf. We may also require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with the response we have provided to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority. For the EEA, you can consult this list of data protection supervisory agencies.
International Users
Please note that we may transfer, store and process your personal information outside the country in which you live. Your personal information will also be processed with staff and third party service providers and partners in such countries.
In order to ensure the transfer and processing of data in the safest possible way in accordance with European regulations, if we transfer your personal information outside of Europe, we will use recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by the competent authority of the United Kingdom, as appropriate, unless the data transfer is made to countries that provide an adequate level of protection.
For these purposes, you are informed of the EU Standard Contractual Clauses, which can be consulted through the following link: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you may call us at +34 617 647 004, send an email to info@morrisonshoes.com or contact us at C/ Sancho Dávila 15 2º2, Madrid, M, 28028, ES.
For the purposes of applicable data protection laws, and unless explicitly stated otherwise, we are the data controller of your personal information.