Rates for size and model changes
Rates for size and model changes
The costs of exchange and return must always be borne by the customer, except in the case of the first exchange within mainland Spain, which will be free of charge for the customer.
- Mainland Spain - €3.95 (The first exchange within the mainland is free; this price only applies to all other exchanges and/or returns. If the customer misuses the return label, such as using it to request a refund for the returned product, the customer must assume the cost of the return label and may choose to have it deducted from the amount to be refunded for the returned product or transfer the money to the bank account we provide.)
- Balearic Islands - €6.95
- Germany - €6.95
- Austria, Belgium, Czech Republic, Hungary, Luxembourg, Netherlands, Poland, Slovakia - €10.95
- Ireland and Lithuania - €12.95
- Italy - €10.95
- France - €7.95
- Denmark - €20.75
- Portugal - €6.95
- Finland (excluding islands) - €12.95
- Estonia - €12.95
- Croatia - €10.95
- Bulgaria - €12.95
- Sweden - €20.75
- Romania - €10.95
- United Kingdom - €38.98 and €11.96 for each extra product
- Switzerland - €36.35 and €10.36 for each extra product
- Australia - €77.36 and €29.58 for each extra product
- Japan - €77.36 and €29.58 for each extra product
- USA - €66.35 and €24.36 for each extra product
- Mexico - €66.35 and €24.36 for each extra product
- Canada - €66.35 and €24.36 for each extra product
For size exchanges, Morrison will provide a return label. This label must be used to return the product to us via a DHL service point. If the customer prefers home collection instead of going to a service point, there will be an additional charge of €3 (VAT included) and must be requested via email at pedidos@morrisonshoes.com. As soon as we receive the returned product, we will send the new size/model to the customer at the same address as the original shipping address once the return label has been paid for (except for the first size exchange within mainland Spain, which does not require any payment).
If the customer prefers to use a courier of their choice to deliver the package to our Madrid facilities, they can also do so at the following address.
MORRISON
C. Gutenberg, 18, 28906 Getafe, Madrid, SPAIN
Telephone: 617647004.
orders@morrisonshoes.com