Let customers speak for us
"Morrison, from a crowdfunding campaign to designing sneakers for Mahou"
FAQS
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DEADLINE FOR KINGS' SHIPMENTS🐫🎁
Spain: Before December 30th.
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How does the free shipping promotion work for orders over €50? 📦
Guaranteed Free Shipping Promotion Before Kings Day:
SPAIN: Promotion valid from December 26, 2024 at 10:00 am to December 30, 2024 at 11:59 pm (GMT+1) for orders over €50 with guaranteed delivery before Three Kings Day in Spain (ES).
Guaranteed delivery before the Three Kings' Day is subject to the correct introduction of the shipping address by the customer and the availability of transport services. However, we are not responsible for delays or problems caused by the courier company that prevent the order from arriving before the Three Kings' Day. If you have any problems with your shipment, please contact pedidos@morrisonshoes.com
*This promotion is only valid in Spain. -
What is the term of Changes and Returns?
The deadline for any exchange or return is 30 days.
Due to the Christmas period, the period for exchanges and returns for purchases made between November 10, 2024 and December 10, 2024 is extended until January 10, 2025.
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How can I make an exchange or return?
To manage any changes or returns to your order, you can do so through the following link.
You only have to indicate the order reference and the email address with which you processed the purchase.
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Can I pay in installments?
Yes, you can pay in 3 installments or later (30 days) with Klarna* and
Paypal.
Choose your payment method at checkout for all information about
*Klarna is not available in all countries -
What countries do you ship to?
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (mainland and Balearic Islands), Sweden, the United Kingdom, the United States and the United States.
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Is there an option to prepare the order as a gift?
You have the option of including a wrapping bag in your order. The package will not arrive wrapped, but you will receive the box along with a special bag so you can prepare it as you wish.
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How to know the status of my order?
When your order has been sent to the courier you will receive a link, through that link you will be able to see the status of your updated shipment
The link will reach you and will be activated approximately 24 business hours after placing the order.
If you have any questions, you can contact us at orders@morrisonshoes.com
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What payment methods do you have?
Payments at Morrison shoes are 100% safe and secure. We accept debit or credit cards (Visa, Maestro, Mastercard & American Express), PayPal, Shop Pay, Google Pay, Apple pay, Bizum, SeQura or Klarna*. All our transactions are secure.
*For more information on paying with Klarna, please visit Klarna . Klarna is not available in all countries.
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CAN I EARN POINTS WITH MY PURCHASES?
Yes. To do so, you must have an account created at morrisonshoes.com. In addition to accumulating points for purchases, you can also earn them by doing different actions: subscribing to the newsletter, following us on social media or referring a friend, among many other things. More information here
